This page outlines CINIS's shipping policy. By placing an order, you agree to the terms below. For questions not addressed here, contact hello@takecinis.com.

Orders are estimated to arrive within 5 to 7 business days of purchase. This timeframe is an estimate and is not guaranteed. Shipping delays are not eligible for a refund, credit, or compensation.

Your first subscription order ships free. Renewal orders and one-time purchases are charged shipping, calculated at checkout.

Orders marked as delivered by the carrier are considered fulfilled. CINIS is not liable for packages lost or stolen after delivery is confirmed. For damaged packages or non-delivery, contact us within 14 days of the expected delivery date. Resolutions, including replacement or refund, are issued at CINIS's discretion.

Customers are responsible for providing a complete and accurate shipping address at checkout. CINIS is not liable for orders delayed or misdelivered due to an incorrect address. Address corrections can be requested before an order ships and are not guaranteed.

Subscription orders ship automatically on the renewal date. Subscriptions can be paused, skipped, or cancelled from your account prior to renewal.

This policy may be updated at any time. Continued use of the site or placement of an order after changes are posted constitutes acceptance of the current version.

For order questions, contact hello@takecinis.com.